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How a Healthtech Startup Passed SOC 2 in 90 Days: Case Study

When a healthtech startup receives a request from a major hospital system or health insurer that includes SOC 2 compliance as a procurement requirement, the.

Agency Team
Agency Team
·15 min read
Hand-drawn illustration of stethoscope, clock, and shield representing healthtech SOC 2 case study

One of the most common calls we get at Agency starts the same way: "We just got a procurement requirement from a hospital system, and they need SOC 2 -- how fast can we make this happen?" The answer, based on our experience helping healthtech companies through exactly this scenario, is ninety days -- if you already have a HIPAA program in place and you make the right decisions about scope, platform, and auditor from day one.

When a healthtech startup receives a request from a major hospital system or health insurer that includes SOC 2 compliance as a procurement requirement, the timeline pressure can be intense -- enterprise healthcare buyers often have specific procurement cycles, and delays in compliance can mean losing the deal or waiting another quarter to re-enter the evaluation process. This case study examines how we helped a representative healthtech startup achieve SOC 2 Type II compliance in ninety days, an accelerated timeline that required deliberate trade-offs, strategic reuse of existing HIPAA controls, careful platform and auditor selection optimized for speed, and focused execution by a small team. The ninety-day timeline is aggressive but achievable for healthtech companies that already have a baseline of security controls from HIPAA compliance -- the regulatory overlap between HIPAA and SOC 2 provides a significant head start that companies in non-regulated industries do not have. This case study covers the specific approach taken, the HIPAA controls that transferred directly to SOC 2, the platform and auditor decisions that maximized speed, the trade-offs that were made, and the lessons that other healthtech companies under similar time pressure can apply.

This case study details how a healthtech startup achieved SOC 2 Type II in ninety days by leveraging HIPAA control overlap, selecting a speed-optimized platform and auditor, and making deliberate scope trade-offs. Applicable to healthtech companies facing enterprise procurement deadlines.

Company Profile

Starting Position

AttributeDetails
Company typeHealthtech SaaS platform (clinical workflow automation)
Company stageSeries A; 35 employees
InfrastructureAWS-based; single-region deployment
Existing complianceHIPAA compliance program in place (BAA-ready; risk assessment completed; policies documented)
Security baselineEncryption at rest and in transit; MFA enforced; access controls in place; security awareness training active
Trigger for SOC 2Enterprise hospital system required SOC 2 Type II report as part of vendor evaluation; procurement deadline in four months
Timeline targetSOC 2 Type II report delivered within ninety days of project kickoff
TeamOne compliance lead (part-time; also handled HIPAA); one engineer (part-time for technical controls)

Why Ninety Days Was Achievable

FactorHow It Helped
Existing HIPAA programFifty to sixty percent of SOC 2 controls already satisfied by HIPAA compliance
Small team sizeFewer employees means smaller sample sizes for access reviews, training, and personnel testing
Simple infrastructureSingle cloud provider (AWS); standard architecture; manageable scope
Strong security baselineEncryption, MFA, and access controls already in place from HIPAA requirements
Focused scopeSecurity and Availability criteria only (healthcare buyer priority); excluded Privacy and Processing Integrity
Management commitmentCEO prioritized SOC 2; allocated budget immediately; removed blockers

The Ninety-Day Timeline

Week-by-Week Execution

WeekActivitiesMilestones
Week 1Platform selection; auditor engagement; scope definition; gap analysisPlatform connected; auditor contracted; initial gap report generated
Week 2Gap remediation begins; policies adapted from HIPAA; employee onboarding to platformPolicies uploaded; integrations configured; gap remediation plan established
Week 3-4Technical gap remediation; configuration changes; evidence collection begins; observation period startsMajor gaps closed; controls operational; observation period officially begins
Week 5-8Observation period running; continuous evidence collection; remaining remediation; employee training completionEvidence accumulating in platform; all controls operational and monitored
Week 9-10Pre-fieldwork preparation; evidence review; auditor readiness callAll evidence organized; pre-fieldwork gaps identified and resolved
Week 11-12Auditor fieldwork; evidence review; auditor testing; report draftingFieldwork completed; no exceptions; draft report reviewed
Week 13Report finalization and deliverySOC 2 Type II report issued

Critical Path Items

Critical ItemDeadlineRisk if Delayed
Platform connected with all integrationsEnd of week 1Delays evidence collection start; shortens observation period
Auditor engagement letter signedEnd of week 1Cannot start observation period without auditor alignment; fieldwork scheduling delayed
All HIPAA policies adapted for SOC 2End of week 2Policy gaps during observation period; potential audit finding
All technical gaps remediatedEnd of week 4Controls not operational for full observation period; insufficient evidence
Employee training completedEnd of week 6Training completion evidence insufficient; potential finding
Observation period sufficientEnd of week 10 (minimum 8 weeks observed)Auditor may not accept abbreviated observation period

HIPAA Control Reuse

Controls That Transferred Directly

HIPAA ControlSOC 2 Criteria SatisfiedAdaptation Required
Risk assessment (HIPAA Security Rule 164.308(a)(1))CC3.1, CC3.2 -- Risk assessmentMinimal -- expand scope beyond PHI to all system data
Access controls (164.312(a)(1))CC6.1 -- Logical and physical access controlsMinimal -- HIPAA access controls already covered SOC 2 requirements
Encryption at rest (164.312(a)(2)(iv))CC6.7 -- Encryption at restNone -- HIPAA encryption satisfied SOC 2
Encryption in transit (164.312(e)(1))CC6.7 -- Encryption in transitNone -- TLS already configured for HIPAA
Audit controls (164.312(b))CC7.1, CC7.2 -- System monitoring and detectionMinimal -- extend monitoring beyond PHI access to all system access
Security awareness training (164.308(a)(5))CC1.4 -- Security awarenessMinimal -- add SOC 2-specific topics if not already covered
Incident response procedures (164.308(a)(6))CC7.3, CC7.4, CC7.5 -- Incident managementMinimal -- HIPAA incident response plan covered SOC 2 requirements
Workforce security (164.308(a)(3))CC1.4, CC6.2 -- Personnel securityMinimal -- background checks and termination procedures already in place
Contingency planning (164.308(a)(7))A1.1, A1.2, A1.3 -- AvailabilityModerate -- HIPAA contingency plan needed expansion for specific RTO/RPO documentation

Controls That Required New Implementation

SOC 2 RequirementGap from HIPAAImplementation Effort
Change management (CC8.1)HIPAA does not specifically require formal change managementModerate -- configured branch protection in GitHub; documented change management policy; established PR approval requirements
Vendor management (CC9.2)HIPAA requires BAAs but not comprehensive vendor risk assessmentLow-Moderate -- documented vendor inventory; implemented vendor risk assessment questionnaire
System descriptionSOC 2 requires a formal system description; HIPAA does notLow -- drafted system description with auditor guidance
Logical access monitoring (detailed)HIPAA requires audit controls but SOC 2 expects more detailed monitoring evidenceLow -- configured CloudTrail and centralized logging; set up alerts
Board and management oversight documentation (CC1.2)HIPAA does not specifically require governance documentationLow -- documented security governance structure; board reporting

HIPAA-to-SOC 2 Overlap Percentage

SOC 2 Control AreaOverlap with Existing HIPAA ControlsNew Work Required
Access controls (CC6)75-85%15-25% -- expand beyond PHI; enhance monitoring
Risk management (CC3)70-80%20-30% -- broaden risk scope
Monitoring and detection (CC7)65-75%25-35% -- enhance logging detail; broader scope
Incident response (CC7.3-CC7.5)80-90%10-20% -- minimal adaptation
Encryption (CC6.7)90-95%5-10% -- verify non-PHI data is also encrypted
Personnel security (CC1.4)75-85%15-25% -- SOC 2 policy training; acknowledgments
Change management (CC8.1)10-20%80-90% -- mostly new implementation
Vendor management (CC9.2)40-50%50-60% -- expand from BAAs to risk assessment
Availability (A1)50-60%40-50% -- formalize DR plan; conduct testing
Overall60-70%30-40%

Platform and Auditor Selection for Speed

Platform Selection Criteria (Speed-Optimized)

CriteriaDecisionRationale
Platform selectedVantaLargest integration ecosystem; fastest onboarding for AWS-based stacks; strong auditor network
Integration priorityAWS, Google Workspace (identity), GitHub, Gusto (HR), Jamf (endpoint)Core integrations connected in first week; maximum evidence automation
Alternative consideredThoropass (bundled audit)Ultimately chose Vanta for broader integration depth; separate auditor selection allowed faster scheduling
Key speed factorPre-built SOC 2 + HIPAA cross-mappingVanta identified existing HIPAA controls that satisfied SOC 2; reduced gap analysis time

Auditor Selection Criteria (Speed-Optimized)

CriteriaDecisionRationale
Auditor selectedBoutique firm with startup specializationFastest scheduling (fieldwork available within 2 weeks of observation period end)
Scheduling availabilityFieldwork scheduled during week 2 of engagementEliminated the 4-8 week scheduling gap common with larger firms
Vanta familiarityAuditor was experienced with Vanta evidence formatReduced fieldwork duration from 2-3 weeks to 1 week
Observation period accepted8-week observation period (weeks 3-10)Shorter than typical 12 weeks; accepted by auditor for first Type II given strong control evidence
Healthtech experienceAuditor familiar with HIPAA-to-SOC 2 overlapUnderstood which HIPAA controls satisfied SOC 2 criteria without extensive re-testing

Scope Decisions and Trade-Offs

What Was Included

Scope ElementDecisionRationale
Trust Service CriteriaSecurity (CC1-CC9) + Availability (A1)Hospital buyer specifically evaluated security and availability; met their requirements
System boundaryProduction application, APIs, and database on AWSFocused scope on customer-facing systems
Observation period8 weeks (weeks 3-10)Shortest period auditor would accept; enabled report delivery within ninety days

What Was Excluded (Trade-Offs)

Scope ElementDecisionTrade-Off Accepted
Confidentiality criteria (C1)Excluded from first engagementWould add implementation time for data classification; can add in year two
Processing Integrity criteria (PI1)ExcludedClinical workflow accuracy important but added complexity; plan to include in year two
Privacy criteria (P1)ExcludedHIPAA privacy rule addresses most privacy obligations; P1 adds significant control requirements
12-month observation periodUsed 8-week observation insteadShorter observation means smaller evidence sample; some buyers may question the abbreviated period
Formal penetration testConducted after report issuanceUsed existing vulnerability scan results for CC7.1 evidence; scheduled formal pen test for subsequent quarter
Comprehensive vendor risk assessmentsCompleted for critical vendors onlyRemaining vendors assessed in quarter following report

Trade-Off Risk Assessment

Trade-OffRisk LevelMitigation
8-week observation periodModerate -- some enterprise buyers may question the short periodPlan for 12-month observation in year two; communicate with buyer that first Type II used abbreviated period
Excluded Confidentiality and PrivacyLow -- hospital buyer focused on Security and AvailabilityAdd criteria in year two before renewal period
Pen test after reportLow -- vulnerability scans provided baseline evidenceSchedule pen test in the following quarter; include results in year-two report
Abbreviated vendor assessmentsLow-Moderate -- auditor may note incomplete vendor coverageComplete remaining assessments in the following quarter

Lessons Learned

What Worked Well

StrategyImpactRecommendation
Leveraging HIPAA controlsReduced new implementation work by 60-70%Healthtech companies should map HIPAA controls to SOC 2 criteria before starting
Engaging auditor in week 1Eliminated scheduling delay; fieldwork started immediately after observation periodEngage auditor at project kickoff, not after controls are implemented
Using a platform the auditor knewReduced fieldwork from 2-3 weeks to 1 weekSelect an auditor familiar with your compliance platform
CEO sponsorshipBudget approved immediately; blockers removed in real-timeExecutive buy-in is essential for accelerated timelines
Focused scope (Security + Availability only)Reduced implementation and documentation effort by 30-40%Start with criteria that meet buyer requirements; expand in subsequent years

What Could Be Improved

AreaIssueImprovement
Change management readinessChange management was the largest new implementation; took 2 weeksConfigure branch protection and PR requirements earlier; ideally before SOC 2 project begins
Vendor risk assessmentsRushed assessments for critical vendors; remaining vendors deferredMaintain a rolling vendor assessment program as part of HIPAA compliance
Documentation polishPolicies adapted quickly from HIPAA; some lacked SOC 2-specific detailInvest additional time in policy documentation quality
Team capacityTwo part-time people was workable but created stress during weeks 9-12Assign at least one person full-time during the final 4 weeks

Applicability to Other Healthtech Companies

When the Ninety-Day Approach Works

FactorNinety-Day FeasibleLonger Timeline Needed
Existing HIPAA programYes -- provides 60-70% control overlapNo HIPAA -- significantly more new implementation required
Company size under 50 employeesYes -- smaller scope, fewer access reviewsOver 100 employees -- larger scope extends implementation
Single cloud providerYes -- simpler infrastructure scopeMulti-cloud or hybrid -- more complex configuration and evidence
Strong existing security postureYes -- minimal technical remediation neededSignificant security gaps -- remediation extends timeline
Focused TSC scope (Security + Availability)Yes -- manageable implementation scopeFull five-criteria scope -- substantial additional work
Auditor available within 2 weeksYes -- no scheduling delay8+ week auditor availability -- extends total timeline

Realistic Timelines by Starting Position

Starting PositionRealistic TimelineKey Variable
Healthtech with mature HIPAA program (this case study)90 daysAuditor availability and scheduling
Healthtech with basic HIPAA compliance4-5 monthsGap remediation for incomplete HIPAA controls
Healthtech with no existing compliance program6-9 monthsFull implementation from baseline
Non-healthtech startup with no compliance baseline5-8 monthsNo regulatory control overlap to leverage

Key Takeaways

  • We have seen firsthand that a healthtech startup with an existing HIPAA compliance program can achieve SOC 2 Type II in ninety days because HIPAA controls provide sixty to seventy percent overlap with SOC 2 requirements -- access controls, encryption, audit logging, incident response, security training, and risk assessment transfer directly with minimal adaptation, leaving change management, vendor risk assessment, and system description as the primary new implementations
  • In our experience, the ninety-day timeline requires three critical speed decisions: engage the auditor in week one (not after implementation), select a compliance platform the auditor is familiar with (reduces fieldwork by fifty percent), and focus the scope on the criteria the enterprise buyer requires (Security and Availability) rather than attempting all five Trust Service Criteria in the first engagement
  • Trade-offs are inherent in an accelerated timeline: an eight-week observation period instead of twelve months, deferred penetration testing, abbreviated vendor risk assessments, and excluded criteria (Confidentiality, Privacy, Processing Integrity) are acceptable trade-offs when the alternative is losing an enterprise deal -- we advise clients to plan scope expansion and extend the observation period in year two
  • Change management (CC8.1) is consistently the largest new implementation area we see for healthtech companies with existing HIPAA programs -- HIPAA does not require formal change management processes, so configuring branch protection, pull request approval requirements, and deployment controls represents the most significant new work
  • The approach scales to healthtech companies under fifty employees with a single cloud provider and existing HIPAA compliance -- companies over one hundred employees, with multi-cloud environments, or without existing HIPAA programs should plan for four to nine months rather than ninety days
  • At Agency, we help healthtech companies map their existing HIPAA controls to SOC 2 requirements, identify the fastest path to compliance, and select the platform and auditor combination that minimizes time to report -- particularly valuable when enterprise procurement deadlines create urgency

Frequently Asked Questions

Will enterprise hospital systems accept an eight-week observation period?

In our experience, most hospital procurement teams accept the SOC 2 report based on the auditor's opinion (unqualified or qualified) rather than scrutinizing the observation period length. We have seen that an eight-week observation period with an unqualified opinion satisfies the vast majority of enterprise healthcare procurement requirements. However, some particularly rigorous buyers may prefer a twelve-month observation period. What we advise clients to do is communicate with the buyer's security team during the evaluation to confirm their requirements. Plan to extend to a twelve-month observation for the year-two report regardless.

Can we count HIPAA evidence as SOC 2 evidence?

Yes -- and this is one of the first things we walk healthtech clients through. Where HIPAA controls and SOC 2 criteria overlap, the same evidence satisfies both frameworks. For example, encryption configuration evidence from your HIPAA program demonstrates CC6.7 compliance, access control configurations from HIPAA satisfy CC6.1, and your HIPAA risk assessment supports CC3.1. The compliance platform maps HIPAA controls to SOC 2 criteria, and the auditor evaluates the evidence against SOC 2 requirements regardless of whether it was originally created for HIPAA. We advise clients to ensure the evidence is current (within the observation period) and covers the full SOC 2 scope (not just PHI-related systems).

Should we include the Privacy criteria given that we handle PHI?

What we tell healthtech clients pursuing a ninety-day accelerated timeline is that excluding Privacy (P1) is an acceptable trade-off. HIPAA's privacy rule provides stronger privacy protections for PHI than SOC 2's Privacy criteria, so your existing HIPAA privacy compliance addresses the substance of patient data privacy. Adding P1 to SOC 2 creates additional control requirements (notice, consent, access, disclosure management) that extend implementation time by two to four weeks. We recommend evaluating whether to add Privacy criteria in year two once the baseline SOC 2 program is established and the accelerated timeline pressure has passed.

What if our HIPAA program has known gaps?

This is a conversation we have often, and our advice is straightforward: if your HIPAA program has significant gaps (incomplete risk assessment, missing encryption, inadequate access controls), the ninety-day SOC 2 timeline is not realistic. We recommend addressing HIPAA gaps first -- they represent compliance obligations independent of SOC 2 and create the foundation for SOC 2 control overlap. A healthtech company with basic HIPAA compliance (policies exist but controls are inconsistently implemented) should plan for four to five months rather than ninety days, with the first two months focused on closing HIPAA gaps that simultaneously satisfy SOC 2 requirements.

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