SOC 2 and PCI DSS: How Fintech Companies Handle Both
Most fintech companies that process, store, or transmit payment card data need both SOC 2 and PCI DSS — and what we recommend is building a single compliance.
One of the most common conversations we have with fintech clients starts the same way: "We just got our PCI DSS attestation — do we really need SOC 2 too?" The answer is almost always yes, and the good news is that a well-structured combined program is far less painful than running two separate compliance tracks.
Most fintech companies that process, store, or transmit payment card data need both SOC 2 and PCI DSS — and what we recommend is building a single compliance program that satisfies both frameworks simultaneously rather than running two independent programs. SOC 2 and PCI DSS share fifty to sixty percent of their technical security controls, which means in our experience, companies that map controls across both frameworks can reduce their combined compliance effort by thirty to forty percent compared to maintaining separate programs with separate evidence, separate policies, and separate audit timelines.
This guide explains the relationship between SOC 2 and PCI DSS for fintech companies, maps the overlapping controls in detail, provides guidance on scoping a combined program, addresses whether SOC 2 reports can reference PCI DSS controls, and offers practical strategies for running parallel audit timelines and leveraging shared evidence. The target audience is fintech CTOs, compliance managers, and security architects managing dual compliance obligations.
Why Fintech Companies Need Both Frameworks
PCI DSS and SOC 2 serve different stakeholders in the fintech ecosystem, and each is non-negotiable in its domain.
| Framework | Required By | What It Demonstrates | Consequence of Non-Compliance |
|---|---|---|---|
| PCI DSS | Card networks (Visa, Mastercard, Discover, Amex) via acquiring banks | Cardholder data is protected according to card network standards | Loss of card processing privileges; fines; breach liability |
| SOC 2 | Enterprise customers, partners, and financial institution buyers | Organizational security controls are designed and operating effectively | Disqualification from enterprise deals; inability to pass security reviews |
PCI DSS is a contractual obligation enforced through the payment card ecosystem. Without PCI DSS compliance, you cannot process card payments. SOC 2 is a market-driven requirement enforced by enterprise procurement teams. Without SOC 2, enterprise financial institutions and large merchants may refuse to evaluate your platform as a vendor.
The two frameworks complement each other because PCI DSS demonstrates that your cardholder data environment is secure, while SOC 2 demonstrates that your broader organization — including systems, people, and processes outside the cardholder data environment — operates with security discipline.
Detailed Control Overlap Map
The following mapping shows where PCI DSS v4.0 requirements directly overlap with SOC 2 Trust Service Criteria, enabling shared controls and shared evidence.
Access Controls
| PCI DSS Requirement | SOC 2 Criteria | Overlap Detail |
|---|---|---|
| Req 7: Restrict access to system components and cardholder data by business need to know | CC6.1-CC6.3: Logical access security | Both require role-based access, least privilege, and formal authorization before access is granted |
| Req 8: Identify users and authenticate access | CC6.1: Authentication mechanisms | Both require unique user identification and multi-factor authentication |
| Req 8.3.6: MFA for all access to the CDE | CC6.1: MFA enforcement | Both require MFA; SOC 2 extends MFA to all critical systems, not just CDE |
| Req 7.2: Access control systems configured by default to deny all | CC6.3: Access based on authorization | Both require default-deny access models |
Shared evidence: User access lists, MFA enforcement reports, access provisioning approval records, role-based access configuration documentation.
Encryption and Data Protection
| PCI DSS Requirement | SOC 2 Criteria | Overlap Detail |
|---|---|---|
| Req 3: Protect stored account data | CC6.1: Data protection at rest | Both require encryption of sensitive data at rest |
| Req 4: Protect cardholder data with strong cryptography during transmission | CC6.7: Transmission security | Both require TLS 1.2+ for data in transit |
| Req 3.5: Primary account number (PAN) secured wherever stored | CC6.1: Encryption mechanisms | Both require strong encryption (AES-256 or equivalent) |
Shared evidence: Encryption configuration documentation, TLS certificate records, key management procedures.
Monitoring and Logging
| PCI DSS Requirement | SOC 2 Criteria | Overlap Detail |
|---|---|---|
| Req 10: Log and monitor all access to system components and cardholder data | CC7.1-CC7.2: Monitoring and anomaly detection | Both require comprehensive logging and regular review |
| Req 10.4: Audit logs are reviewed to identify anomalies | CC7.2: Anomaly evaluation | Both require systematic log review and investigation |
| Req 10.7: Audit log retention | CC7.1: Monitoring infrastructure | Both require log retention (PCI DSS specifies twelve months; SOC 2 is principle-based) |
Shared evidence: Log aggregation configuration, alerting rules, log review records, retention policy documentation.
Vulnerability Management
| PCI DSS Requirement | SOC 2 Criteria | Overlap Detail |
|---|---|---|
| Req 6.3: Security vulnerabilities identified and addressed | CC7.1: Vulnerability identification | Both require vulnerability scanning and remediation |
| Req 6.2: Bespoke and custom software developed securely | CC8.1: Change management controls | Both address secure development practices |
| Req 11.3: External and internal penetration testing | CC7.1: Security testing | Both expect regular penetration testing |
Shared evidence: Vulnerability scan reports, penetration test reports, remediation tracking records.
Network Security
| PCI DSS Requirement | SOC 2 Criteria | Overlap Detail |
|---|---|---|
| Req 1: Install and maintain network security controls | CC6.6: External threat protection | Both require network segmentation and firewall controls |
| Req 1.2: Network security controls configured and maintained | CC6.6: Network security | Both require documented network architecture with security controls |
Shared evidence: Network diagrams, firewall rules, segmentation documentation.
Incident Response
| PCI DSS Requirement | SOC 2 Criteria | Overlap Detail |
|---|---|---|
| Req 12.10: Incident response plan immediately available | CC7.3-CC7.5: Incident management | Both require documented incident response procedures |
| Req 12.10.2: Incident response plan tested annually | CC7.3: Incident testing | Both expect regular incident response testing |
Shared evidence: Incident response plan, tabletop exercise documentation, incident records.
Where the Frameworks Diverge
Despite significant overlap, each framework has requirements the other does not address.
PCI DSS Requirements Not Covered by SOC 2
| PCI DSS Unique Requirement | Description |
|---|---|
| Req 3.4: PAN rendered unreadable wherever stored | Specific requirement for PAN masking/truncation/tokenization/hashing |
| Req 3.6-3.7: Cryptographic key management | Detailed key management lifecycle requirements specific to cardholder data |
| Req 9: Physical access to cardholder data | More prescriptive physical security requirements for CDE |
| Req 11.1: Wireless access points management | Specific wireless security requirements |
| Req 11.4: External and internal network scanning (ASV) | Approved Scanning Vendor (ASV) quarterly scanning requirement |
| Req 12.8: Service provider compliance management | Specific requirements for service provider PCI DSS compliance tracking |
SOC 2 Requirements Not Covered by PCI DSS
| SOC 2 Unique Requirement | Description |
|---|---|
| CC1: Control environment governance | Formal organizational commitment to security, ethics, and competence |
| CC3.3: Fraud risk assessment | Specific fraud risk assessment requirement |
| CC4: Monitoring activities | Formal ongoing evaluation of controls and deficiency communication |
| CC9: Broader vendor management | Security assessment of all vendors, not just payment service providers |
| System description | Formal documentation of services, infrastructure, and boundaries |
| Management assertion | Written management statement that controls meet TSC |
| Independent CPA attestation | SOC 2 requires CPA firm report; PCI DSS uses QSA or SAQ |
Scoping a Combined Compliance Program
Define the Cardholder Data Environment (CDE)
Your PCI DSS scope is determined by the CDE — systems that store, process, or transmit cardholder data and connected systems. We recommend mapping your CDE carefully because it defines what PCI DSS controls apply to.
Define the SOC 2 System Boundary
Your SOC 2 scope covers the services, infrastructure, and processes described in your system description. This is typically broader than the CDE because it includes your entire service delivery platform, not just the payment-related components.
Identify the Overlap Zone
The overlap zone is where both frameworks apply — typically the CDE and any infrastructure that supports both payment processing and broader service delivery. Controls in the overlap zone satisfy both frameworks simultaneously.
Map Controls Once
| Control Area | PCI DSS Scope | SOC 2 Scope | Combined Approach |
|---|---|---|---|
| Access management | CDE systems | All in-scope systems | Implement one access management process across all systems; PCI-specific restrictions on CDE |
| Encryption | Cardholder data | Customer data broadly | Implement encryption across all sensitive data; PCI-specific requirements for PAN handling |
| Monitoring | CDE access and activity | All in-scope systems | Implement monitoring across all systems; PCI-specific alerting for CDE events |
| Change management | CDE systems and applications | All in-scope systems and applications | Single change management process applied universally |
| Incident response | Payment-related incidents | All security incidents | Single incident response plan with PCI-specific procedures for cardholder data breaches |
Leveraging Shared Evidence
The practical benefit of a combined program is evidence reuse. When your auditor evaluates a control for SOC 2, the same evidence can satisfy the corresponding PCI DSS requirement.
Evidence That Serves Both Frameworks
| Evidence Item | SOC 2 Control | PCI DSS Requirement |
|---|---|---|
| Quarterly access review records | CC6.1-CC6.3 | Req 7 |
| MFA enforcement report | CC6.1 | Req 8.3.6 |
| Encryption configuration documentation | CC6.1, CC6.7 | Req 3, Req 4 |
| Vulnerability scan reports | CC7.1 | Req 6.3, Req 11 |
| Penetration test report | CC7.1 | Req 11.3 |
| Incident response plan and test records | CC7.3-CC7.5 | Req 12.10 |
| Security awareness training records | CC1.4 | Req 12.6 |
| Network architecture diagrams | CC6.6 | Req 1 |
| Log aggregation and review records | CC7.1-CC7.2 | Req 10 |
| Change management records | CC8.1 | Req 6.2 |
GRC Platform Support
Modern GRC platforms — Vanta, Drata, Secureframe, and Sprinto — support both SOC 2 and PCI DSS frameworks simultaneously. When you implement a control, the platform maps it to requirements in both frameworks automatically. Evidence collected once satisfies corresponding requirements across both programs.
Can a SOC 2 Report Reference PCI DSS Controls?
Yes, with specific limitations. Your SOC 2 report's system description can reference your PCI DSS compliance status as context for your control environment. The auditor can note that certain controls (encryption, access management, monitoring) are also maintained under PCI DSS requirements, providing additional assurance.
However, a SOC 2 report does not replace a PCI DSS Report on Compliance (ROC) or Self-Assessment Questionnaire (SAQ). The SOC 2 auditor (CPA firm) is not evaluating PCI DSS compliance — they are evaluating Trust Service Criteria. The reference to PCI DSS is informational, not a substitute for PCI DSS assessment.
Some CPA firms that also hold QSA certifications can conduct both assessments, which creates efficiency through shared understanding of your control environment.
Running Parallel Audit Timelines
Coordinated Timeline Approach
What we tell clients is that the most efficient approach schedules both assessments to overlap or run consecutively.
| Phase | SOC 2 | PCI DSS | Combined Efficiency |
|---|---|---|---|
| Evidence collection | Continuous (observation period) | Continuous (assessment period) | Align observation and assessment periods to the same dates |
| Fieldwork | 2-4 weeks | 2-6 weeks | Schedule consecutively to share interview and evidence review time |
| Report delivery | 2-4 weeks after fieldwork | 2-6 weeks after fieldwork | Stagger delivery to manage review workload |
Using the Same Firm
If your CPA firm also holds QSA certification, they can conduct both the SOC 2 attestation and PCI DSS assessment. Benefits include:
- Single firm already familiar with your control environment
- Shared interviews — key personnel answer questions for both frameworks in combined sessions
- Evidence reviewed once serves both assessments
- Single point of contact for scheduling and coordination
Using Different Firms
If you use separate firms (common when your SOC 2 auditor is not also a QSA), we advise clients to coordinate by:
- Scheduling SOC 2 and PCI DSS fieldwork in adjacent weeks
- Preparing a shared evidence repository that both auditors can access
- Briefing your team once with combined preparation covering both frameworks
- Providing each auditor with the other's scope to prevent duplicative requests
Cost Efficiency of Combined Programs
| Approach | Estimated Annual Cost | Cost Savings |
|---|---|---|
| Separate SOC 2 and PCI DSS programs | $80,000-$250,000 combined | Baseline |
| Combined program (shared controls, shared evidence) | $55,000-$180,000 combined | 25-35% savings |
| Combined program with same firm for both | $50,000-$160,000 combined | 30-40% savings |
Savings come from reduced internal labor (one evidence collection process instead of two), reduced auditor fees (shared evidence review), and reduced consulting costs (one readiness assessment covering both frameworks).
Key Takeaways
- We see SOC 2 and PCI DSS sharing fifty to sixty percent of technical security controls, concentrated in access management, encryption, monitoring, vulnerability management, and incident response
- We recommend building a combined compliance program, which reduces total compliance effort by thirty to forty percent compared to separate programs
- PCI DSS covers the cardholder data environment specifically; SOC 2 covers the broader service delivery system — we advise fintech clients to pursue both
- Evidence collected for one framework (access reviews, pen test reports, encryption configs) can satisfy corresponding requirements in the other
- We recommend GRC platforms that support both frameworks to automate cross-framework control mapping and evidence sharing
- Using a single CPA/QSA firm for both assessments provides the greatest efficiency through shared interviews and evidence review
- PCI DSS unique requirements include PAN-specific protection, ASV scanning, and service provider compliance tracking
- SOC 2 unique requirements include formal governance documentation, management assertion, independent CPA attestation, and broader vendor management
Frequently Asked Questions
Which framework should fintech companies pursue first?
What we tell clients is this: if you process card payments, PCI DSS is typically in place first because it is a prerequisite for processing transactions. SOC 2 is then layered on top to satisfy enterprise buyer security requirements. If you do not yet process card data (pre-launch or in sandbox mode), we recommend pursuing SOC 2 first to enable enterprise sales conversations and adding PCI DSS when you are ready to go live with card processing.
Can a SOC 2 report substitute for PCI DSS compliance?
Based on what we see across our client base, the answer is definitively no. SOC 2 and PCI DSS are separate requirements from separate governing bodies. Card networks and acquiring banks require PCI DSS compliance to process card payments — a SOC 2 report does not satisfy this requirement. Similarly, enterprise security teams require SOC 2 reports for vendor evaluation — a PCI DSS ROC does not fully address their concerns about organizational security maturity. You need both.
How much additional effort does PCI DSS add if we already have SOC 2?
Based on what we see across our client base, if you already have a mature SOC 2 program, the incremental effort for PCI DSS focuses on CDE-specific requirements: PAN protection (masking, tokenization, or encryption), ASV quarterly scanning, specific key management procedures, and service provider compliance tracking. The incremental cost is typically thirty to fifty percent of a standalone PCI DSS engagement because fifty to sixty percent of requirements are already addressed by your SOC 2 controls.
Do fintech companies need Processing Integrity in their SOC 2?
What we tell clients is that Processing Integrity is strongly recommended for fintech companies that process financial transactions. It validates that system processing is complete, valid, accurate, timely, and authorized — directly addressing what enterprise financial institution buyers care about most. In our experience, companies that exclude Processing Integrity may face questions from sophisticated buyers about why transaction accuracy controls were not independently evaluated.
How do tokenization and encryption strategies affect the combined scope?
What we tell clients is that tokenization reduces PCI DSS scope by replacing cardholder data with tokens — systems that only handle tokens are not in the CDE. This can also simplify SOC 2 scoping because fewer systems contain sensitive payment data. Encryption strategies (at rest and in transit) satisfy requirements in both frameworks simultaneously. In our experience, well-designed tokenization architectures reduce the overlap zone between PCI DSS and SOC 2 scopes, making both programs simpler to manage.
Agency Team
Agency Insights
Expert guidance on cybersecurity compliance from Agency's advisory team.
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